Shipping & Returns
Shipping
Idee Vintage ships worldwide from the United Kingdom. We aim to ship within 3 business days of purchase.
We offer 3 flat rate shipping services
U.K. customers
Flat rate of £3.5 via Royal Mail Signed For. We hope to have your orders with you in 3-5 working days from shipping.
European customers
Flat rate of £11.5 via International Royal Mail Signed For. We hope to have your items with you in 3-7 working days from shipping.
We are not responsible for customs fees, duties, taxes, or tariffs. These are the responsibility of the customer. International orders may experience customs delays, which we have no control over.
U.S. customers
Flat rate of £18.5 via International Royal Mail Signed For. We hope to have your items with you in 3-17 working days from shipping.
We are not responsible for customs fees, duties, taxes, or tariffs. These are the responsibility of the customer. International orders may experience customs delays, which we have no control over.
Customers outside of U.K., Europe, and U.S.
Flat rate of £18.5 via International Royal Mail Signed For. We hope to have your items with you in 14-25 working days from shipping.
NOTE >> If you are unable to check out due to your country not being on our list of shipping destinations. Contact us at hello@ideevintage.com immediately and we will add your country as a shipping option.
We are not responsible for customs fees, duties, taxes, or tariffs. These are the responsibility of the customer. International orders may experience customs delays, which we have no control over.
Free shipping
We offer FREE NATIONAL SHIPPING (the United Kingdom only) on all orders over £60.
We offer FREE WORLDWIDE SHIPPING on all orders over £95.
Returns
You have the right to return the item within 7 days from the delivery date of your parcel by emailing hello@ideevintage.com with your order number.
Buyer pays for return postage.
The items must be sent back in the same condition.
Please note vintage items may have minor flaws due to pre-loved wear. Minor flaws include, but are not limited to, pilling, markings, discolouration, loose threading, and general ageing. If an item exhibits any noticeable wear, this will be mentioned in the product description.