Privacy Policy

This privacy policy explains what personal information we keep, what we do with it and the limited circumstances in which we may share your data with 3rd parties.

The privacy policy has been written to be clear and concise. It doesn’t provide every detail of our collection and use of personal data. We would be happy to provide further information if you have any queries or concerns. If you would like further explanation please email us at hello@ideevintage.com

What personal information do we collect from you?

We collect personal information that you voluntarily provide to us when you engage with our services on our website. This can be through creating an account, buying an item, or signing to our email list.

This voluntary information you choose to share with us include:

• Email address
• Postal address
• Phone number
• Unique personal identifier/online identifier
• Account name
• Contact or authentication data billing address
• Debit/credit card numbers and other similar information

All payment data is stored by Stripe and PayPal. You may find their privacy notice link(s) here: 

stripe.com/gb/privacy‍
paypal.com/uk/webapps/mpp/ua/privacy-full‍

Some data is collected automatically when you visit our website. This information does not reveal your specific identity (like your name or contact information). This information is primarily needed to maintain the operation of our website, and for our internal analytics and reporting purposes. This automatic data include:

• Internet Protocol (IP) address and/or browser and device characteristics
• Cookies and other tracking technologies (like web beacons and pixels)

How do we use your information?

Our legal basis for collecting information from you is your consent. We use this information to provide services to our customers, and comply with our legal obligations. We use personal information collected via our website for a variety of business purposes described below:

• To facilitate account creation and logon process for managing customer orders
• To deliver and facilitate delivery of products to customers
• To request feedback: We may use your information to request feedback and to contact you about your order or use of our website
• To fulfil and manage your orders: order conformation, shipping updates and other transactional emails
• To send you our marketing communications about new products, services, facilitate prize draws and competitions.
• Information about changes to our terms, conditions, and policies. 
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Sharing your information with 3rd parties

We do not share your information with 3rd parties except where it is part of providing a service to you. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing and advertising efforts.

We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. These 3rd parties include:

• eCommerce platform: Shopify
• Email marketing: Mailerlite
• Invoice and billing: Stripe and PayPal
• Shipping service provider: Royal Mail
• Other platforms: Google Analytics, Google Ads, Facebook Ads, Instagram Ads, Pinterest Ads, TikTok Ads.

We do not share, sell, rent, or trade any of your information with 3rd parties for their promotional purposes.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

• Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process your data or share your personal information in the following situations: 

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

How long do we keep your data?

Idee Vintage will retain your information for as long as necessary to provide you with our services or as long you remain a subscriber or an account holder of our website. Once you cease to be our subscriber, we may keep your personal information for up to 2 years in order to maintain records according to rules that apply to us (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.

Your right to ask for corrections, erasure, and export of your data

You have the right to control your personal data. Specifically, you have the following rights:

• The right to be informed: we are informing you now with this policy

• The right of access: we’ll provide you with the data we have about you

• The right to rectification: request we fix incorrect data about you

• The right to erasure: request we erase certain data about you

• The right to restrict processing: ask us to restrict certain type of processing of your personal information

• The right to data portability: ask us to provide your personal data we have for export

• The right to object: object to how we use your data

Your right to withdraw consent

Although this is mentioned above, we want to emphasise that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the “unsubscribe” link in each message to withdraw consent and stop the mailings. Alternatively, you can contact us at hello@ideevintage.com with your request.

Changes to this policy

We may update and modify this Privacy Policy at any time. In doing so, we will post a notice on the site 30 days before the change goes into effect and send our subscribers an email about it.

Data breaches

If a security breach causes an unauthorised intrusion that materially affects our customers, we will notify you as soon as possible via email.